Compliance with human rights and environmental standards in the supply chain

Our commitment begins with the origin of our products. We are aware of our responsibility to respect human rights and environmental protection and are committed to fair social, environmental and labor standards in global supply chains. The aim is to promote compliance with these standards and prevent their violation.

In line with our core values, we would therefore like to encourage you to report human rights or environmental violations in our supply chain to us. Here you have the opportunity to report human rights or environmental violations anonymously.

Do you wish to file a complaint about human rights or environmental violations in our supply chain?

Contact details of the complaints office:
Dr. Carsten Thiel von Herff, LL.M.
Loebellstraße 4
33602 Bielefeld, Germany
Phone: +49 521 557 333 0 · Mobile: +49 151 58230321
E-mail: ombudsmann@thielvonherff.de
Complaints platform: www.report-tvh.com
Homepage: www.thielvonherff.de

You can find an explanation of the complaints procedure here.

Reports on the Whistleblower Protection Act (HinSchG)

Good and trusting cooperation, as well as respectful interaction with each other, our customers, suppliers and service providers are important to us in our company. It is in our own interest to maintain a well-functioning organisation. Unfortunately, it cannot be ruled out that people will misconduct themselves.

By uncovering misconduct or even criminal acts, whistleblowers contribute to the smooth functioning of a company that should not be underestimated.  In our view, a whistleblower does not act in an uncooperative manner. In fact, the whistleblower ensures that the rules of the game, which must apply to everyone, are adhered to, thus guaranteeing fair cooperation. Providing information, even if the suspicion is unclear, is exemplary, courageous and loyal behavior that has nothing to do with denunciation.

As part of our compliance program and to meet the requirements of the Whistleblower Protection Act, we have created reporting channels for violations. Here you have the opportunity to submit a complaint anonymously, concerning a violation of the laws listed in Section 2 of the Whistleblower Protection Act. We assure every whistleblower that we will investigate all reports with the utmost care and in absolute confidentiality.

You can find the Pro Honore website here.

Other requests or complaints:

For general enquiries or complaints about our products, please use the general contact form.